General Security Features
Our Web site design features multiple levels and types of security throughout the
design, as well as during a customer's banking session. We employ Secure Socket
Layer (SSL) protocol for data encryption, firewalls, unique identifiers and passwords,
and continual suspect monitoring and reporting. Consistent invalid ID attempts result
in generation of suspect reports. Customers are logged off after a period of inactivity
as a deterrent to access by unauthorized persons.
Secure Socket Layer (SSL)
All data exchanged over the Internet is divided into small units and sent in envelope-type
packets. Upon arriving at the computer that requested the information, the packets
are reassembled into the original message. For Internet transactions and communications,
you must employ a method of securing these packets as they travel across the Internet.
Secure Socket Layer (SSL) is a leading method for encrypting and decrypting packets
of data as they are exchanged using a code known only to the data's sender and recipient.
SSL locks the data so that regardless of the path the data takes as it passes across
the Internet, it can be opened only by the end user with the proper key or combination
to the lock on the data. SSL technology is widely accepted today and is the Internet
standard for secure, encrypted Web communications.
When you send us an email message through our Web site, we may record your email
address, your message and our response to ensure quality customer service.
Limitation of Warranties and Liability
The information and materials contained in this Site, including text, graphics,
links or other items are provided "AS IS" and "AS AVAILABLE." Hann and BB&T
specifically disclaim all warranties of any kind, expressed, implied, or statutory,
including, without limitation, any warranties of title or accuracy and any implied
warranties of any kind, including, without limitation, of merchantability, fitness
for a particular purpose, non-infringement, error-free or uninterrupted service,
or freedom from computer virus.
Protecting Your Access Codes
We use personal access codes and passwords to identify our authorized online banking
customers. Our security measures rely on these codes remaining confidential and
we strongly recommend that you do not share these access codes and passwords with
others. Certain third party providers such as bill consolidation sites; financial
aggregator sites or other e-commerce sites may offer to provide services to you
by accessing your accounts using your access codes and passwords. While it is certainly
your decision whether to utilize these services, please be advised that we cannot
be responsible for the security and accuracy of the information displayed to you
anywhere but at our Web site. You should know that all transactions initiated by
a consolidation site using access information you provide are considered authorized
by you, regardless of whether you were aware of the specific transaction. You may
revoke this authority only by notifying us, and we may need to block your account
until we issue new access codes.
What type of browser should I use?
We recommend using Microsoft Internet Explorer™ (current year version plus two previous versions are supported) for optimal viewing, and to take advantage of secure interactivity with our site. Download the latest version of Internet Explorer now.
Hyperlinks to other Internet resources are at your own risk; the content accuracy,
opinions expressed, and other links provided by these sources are not investigated,
verified, monitored or endorsed by BB&T.
Protecting Children Online
We do not knowingly solicit information from or market information to children online.
We recognize that protecting children's identities and privacy online is important
and that the responsibility to do so rests with both the online industry and with
parents. If an individual under the age of 18 provides us with personally identifiable
information through an Internet account application, the application will be declined
and all related information will only be maintained as required or allowed by law.
Links To Our Web site
We are not responsible for the content or the privacy policies of Web sites to which
we may provide links.